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- If any items are missing from your package, they may have been sent separately. Please refer to your Order Confirmation to see if each item has its own tracking number.
- If all items share the same tracking number, please click here to submit a ticket and attach a copy of the packing slip or any paperwork included with your parcel so we can assist you further.
- If the attached packing slip or paperwork indicates that an item is missing, we will ensure the missing item(s) are shipped to you as soon as possible!
- If your items were shipped separately, please click here to check how to track your remaining parcel.
- For inquiries with your local post office, please click here to see the most common carriers.
- If all items share the same tracking number, please click here to submit a ticket and attach a copy of the packing slip or any paperwork included with your parcel so we can assist you further.
- If you're unsure whether your items were shipped together or separately, please click here to submit a ticket so we can further check for you.
WE'RE HERE TO HELP!
If you require further assistance, submit a ticket here. We will respond within 48 hours.