If "auramalibu" appears on your billing statement

"auramalibu" will show up on your bank statement or billing record when you make a purchase from "auramalibu" or its parent company. Additionally, it will be reflected when a subscription is renewed or if a family member makes a purchase from "auramalibu" or its parent company.

If you are unable to recognize the charge

Unable to locate a corresponding charge at auramalibu.com? Check if you may have used a different account to place the order or if someone in your family made a purchase at auramalibu.com.

1. Check your email for phrases like "Thank you for your purchase" or "Order summary".

2. Find a receipt that corresponds to the amount displayed on your bank or billing statement.

3. On the email receipt, note the sender's email address and verify the domain's website. For instance, look for "support@DOMAINWEBSITE.com"

4. Go to the store’s website to see if it looks familiar.

5. If the website seems familiar:

   • Check the top of the website and click "Contact Us"
   • Go to the footer and click for "Submit a Ticket"

Contact auramalibu Support

If you checked the domain's website above and your emailed receipts and you're still not sure why you were charged, contact auramalibu Customer Service.

WE'RE HERE TO HELP!

If you require further assistance, submit a ticket here. We will respond within 48 hours.