1. Buying a product that includes a warranty can provide you with peace of mind. If the product does not perform as expected during its lifetime and you have opted for our Lifetime Warranty / Order Insurance, the warranty may cover the replacement cost of the item, excluding shipping fees.

   • This warranty becomes void in cases of misuse, normal wear and tear, or if the product is no longer manufactured.

   • “Lifetime” refers to the duration that the product remains in production.
   • The warranty can be terminated without prior notice to the customer.
2. To utilize your Lifetime Warranty / Order Insurance:
   • Capture a photo or a brief video of the item.
   • Visit our Contact Form page to submit a request, selecting "Lifetime Warranty" as the category.
3. If your replacement request is approved, we will notify you within 48 hours.

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If you require further assistance, submit a ticket here. We will respond within 48 hours.